Operations Management
Operations Management
We are a diverse team from all corners of the world, united by our shared dream of becoming an outstanding information security company. Our goal is to offer customers the most reliable Internet security protection and technical support while maintaining high standards of integrity and customer focus.
System Design and Turnkey Engineering
- Cable Tray Design
- Information Point and Wiring Design
- Fiber Network Design
- Server Room
- Design
- Cabinet Design
- Device Port Connection Design
- Carrier and Voice System Design
- Server and Storage Design
- Control Center Design
- Wireless Network Design
- Video Surveillance System Design
- Access Control System Design
- Broadcast System Design
- Gate System Design
On-site Operation and Maintenance Services
Remote Support
- Fast response
- Convenient communication
- Multilingual technical support (English, French, Chinese)
- Efficient economy
Customers can contact us by calling the hotline or sending emails.
- Service Hotline: 0027-87-701 8000
- Email: Support@seagletelecom.com
Seagle customer reporting system
- Automatically create a problem list
- Real-time tracking of problem lists
- First response to questionnaire within 15 minutes
- Someone will follow up until the problem is closed
After receiving a phone call or email from a customer, the customer service personnel will immediately forward the fault information to the engineer, and arrange the engineer to communicate with the customer in detail.
On-site support
- Reduce downtime
- Provides hardware problem services
- Face-to-face communication
- Reduce excessive costs
- English, French, Chinese multi-language technical support
After the engineer understands the relevant information and reaches an agreement with the customer, we will arrange the engineer to go to the site for service.
On-site Operation and Maintenance Services
Remote Support
- Fast response
- Convenient communication
- Multilingual technical support (English, French, Chinese)
- Efficient economy
Customers can contact us by calling the hotline or sending emails.
- Service Hotline: 0027-87-701 8000
- Email: Support@seagletelecom.com
Seagle customer reporting system
- Automatically create a problem list
- Real-time tracking of problem lists
- First response to questionnaire within 15 minutes
- Someone will follow up until the problem is closed
After receiving a phone call or email from a customer, the customer service personnel will immediately forward the fault information to the engineer, and arrange the engineer to communicate with the customer in detail.
On-site support
- Reduce downtime
- Provides hardware problem services
- Face-to-face communication
- Reduce excessive costs
- English, French, Chinese multi-language technical support